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山西财院78jitong 19781017--19820715

 
 
 

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78jitong.......................................................... 高三李五七弓长,三赵九刘七大王,阎吴谢孙崔氏双,柴米余侯箩万堂, 毛邓陈宋任申杭,曾肖徐翁程董梁,储曲祁解韦国强,男女七十学跟党。

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2017年9月11日  

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2016年月日 - 78jitong - 春节快乐

Why Should I Thank My Employees for Doing Their Jobs?

Dear Liz,

You are very knowledgeable about HR and leadership and I read your columns but I don't understand one thing you often say. You tell managers to be human and I get that, but you also tell them to thank their employees for just doing their jobs. That seems crazy. Who expects or needs to be thanked for doing what they're paid to do?

2016年月日 - 78jitong - 春节快乐I manage twelve people. I say good morning to them when they come in to work and I say good night when they leave. I'm not about to tell them "Thank you for doing your job." That's what their paycheck is for.

I don't stop in the middle of the intersection and thank the traffic cop for directing traffic. I thank people who help me out when they're not getting paid for it, like my neighbor who brings me the extra tomatoes from his garden a couple of times every summer.

I don't expect my boss to thank me for coming to work.  I don't think it's my job to thank my employees for doing what they were hired to do. Isn't the paycheck enough? Why should I thank my employees, too?

Thank you, Liz, for sharing your thoughts on  this issue.

Carl

2016年月日 - 78jitong - 春节快乐Dear Carl,

I understand where you are coming from. You work hard and you probably have a lot on your shoulders. It isn't easy being a manager. There is a lot of stress and aggravation that goes with the job.

As you say, nobody is coming up to you and thanking you for doing your job. I'm sure you work hard. Nobody gets enough acknowledgement. You are absolutely correct, Carl. No one could fault your logic, least of all me! You pay your employees. Why should they need more than that? 

2016年月日 - 78jitong - 春节快乐No one can force you to thank your employees. You already say "Good morning" and "Good night." You are in the right. I hope that knowing you are in the right and knowing that your logic is beyond reproach makes you feel better. We all want to feel better!

You are coming from a place that many if not most people have occupied at some point, a place where some people have spent all of their adult  lives. It is the place where right is right and wrong is wrong and agreements are set in stone and people are expected to do what's expected of them. It is the place where contracts are made and obligations are articulated.

Lawyers live in that black-and-white, transactional world, at least when they are working. Not all of them like it. Since I became an HR person in 1984 I have known over a dozen lawyers who have left the world of law. Some of them became mediators. One became a pastor.

2016年月日 - 78jitong - 春节快乐Do you know why my friends quit being lawyers? They left because they got sick of the world they were living in -- the world of black and white and right and wrong and "I'll sue your ass!" and early heart attacks, vengeance, grudges and hurt feelings.

They got tired of the land of huffiness and affront and "You're at fault!" -- "No, you are!"

I call that place Indig Nation.

They got tired of supporting their clients in fighting stupid ego battles just so those clients could eventually say "The judge said I was right!"

2016年月日 - 78jitong - 春节快乐When it comes to human relationships, right and wrong are harsh concepts. You are right that you don't have to thank your employees, Carl. No one will die if you never thank a co-worker again. The only person who will be hurt by your silence is you.

I invite you to step out of the black and white, "I don't have to and nobody can make me!" world you occupy now to take a step into the world of trust. I think you are more than ready to step up to a higher altitude, and I think that's why you wrote to me!

I have been speaking in public for twenty-five years. For many of those years, I would get on stage and see a crowd of happy and expectant faces and one person standing or sitting in the back row, arms folded, defensive and scowling before I even started speaking.

2016年月日 - 78jitong - 春节快乐The person made it into the auditorium, but their expression and their body language said "I dare you to try and teach me something!"

From the stage I have always tried to send heart energy to that person and to say to him or her in my mind "It's okay. We have all been in your shoes. It is hard to leave the world of fear and to trust a little bit.

"It takes courage. If you don't feel it right now, that's okay. Maybe you will feel the urge to take a step later."

That person in the back row always softened. Later we heard from them, almost every time. They took a step out of fear and into trust. You can do the same thing!

When you let your guard down just an inch and allow yourself to trust in the good energy in your department, you won't feel so bruised and defensive. You won't think about whether or not your employees deserve your thanks. You won't parcel out your kind words like dollars and cents.

You'll laugh when someone says something funny because you are human, and humans laugh at funny things naturally. You'll say in the moment, unguardedly, "Carla! I just heard from Susan Vasquez at First City Bank. She said you did a brilliant job on her proposal. Thank you!"

2016年月日 - 78jitong - 春节快乐You'll leave the world of contracts and right and wrong and black and white and obligation and who-deserves-what behind.  You'll take a little step into the world of trust and I predict you'll be much happier.

You're right, Carl -- you don't have to thank your employees. What would happen if you thanked them anyway, not because anyone is forcing you to or because the terms of their employment require it but because you are happy inside and want to share that happiness with everyone around you?

That is the future I want you to have, Carl, and the one I predict you will have. You know why I say that? I say it because you deserve it!

All the best,

Liz 

2016年月日 - 78jitong - 春节快乐Questions and Answers

Why would a manager like Carl be reluctant to thank his team members? It doesn't cost anything to say "Thank you!"

Carl may feel that it does cost something to say "Thanks." Most of us have felt under-appreciated at some point. In those moments we may not feel like appreciating anyone else. Have you ever felt that way?

I have a career question for  Liz Ryan. How can I get her help with my question?

Jump to this page to learn how to get our help with your career and workplace issues!

In our company we struggle with the same issues. Some parts of management are in that black-and-white world you talk about, and other parts are in the world of trust where things are not legalistic but rather humanistic. How can our managers learn to navigate between the two worlds you write about?

2016年月日 - 78jitong - 春节快乐One way for them to grow their managerial muscles & mojo is to participate in the program Leading with a Human Voice. You can reach us here to learn more about Leading with a Human Voice, the Human Workplace leadership course.

I need to find a job in a place where managers understand the human component of their jobs. How can I find a job like that?

You can take the Four-Week Virtual Course Get the Job You Deserve or the in-depth, 12-Week edition of Get the Job You Deserve.  If you are job-hunting while you're working at your current job, you can check out the 12-Week Virtual CourseJob-Hunt While You're Working.

2016年月日 - 78jitong - 春节快乐The job search idea sounds great but I am not ready to job-hunt. My mojo is gone and my self-esteem is shot!

Take a look at the Four-Week Virtual Course Repair Your Battered Self-Esteem. You need your mojo fuel tank full. You can take steps to fill it up again! 

Reach us here with your questions!

2016年月日 - 78jitong - 春节快乐

 
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